Qubot Whatsapp Integration
Connecting a bot to Whatsapp
To get WhatsApp Business API Access through our embedded signup form, follow this guide.
Step 1
- Before signing up, make sure you have a valid phone number.Check if your phone number meets the criteria here - https://developers.facebook.com/docs/whatsapp/phone-numbers#phone-numbers .
- For phone numbers with an IVR system enabled, the IVR needs to be temporarily disabled during the registration process.
Step 2
Follow our signup form link https://hub.360dialog.com/lp/whatsapp/VTOU8QPA to fill out the WhatsApp Business Account application.
You will need to provide your email address (which can't be connected to an active 360dialog account), your name, your company name, and the password that will be used in the 360 Client Hub login.
After clicking the Accept Terms button, you will be redirected to the embedded signup page.
Step 3
Complete the embedded signup.
Precaution: do not keep the embedded signup pop-up open for more than 1 hour, otherwise the session will expire. Please ensure that you have all the prerequisites from Step 1 ready before starting.
You will need to log in to your Meta account to move forward. It's important that this Meta account has admin access to the Meta Business Manager that will manage this WhatsApp account.
WhatsApp Business API Account Activation - https://www.youtube.com/watch?v=_WxbHVdC8L4
Select your bot, in the left pane select Integrations. Next, select Whatsapp.
Select Step 3 and enter your company's phone number in the field.
Once the embedded signup is completed, we will immediately deploy the WhatsApp Business API Client. You will be automatically logged into 360 Client Hub, where you can generate your API Key.
Step 4
Generate an API Key and make sure you store it in a secure location.
Select your bot, select Integrations in the left pane. Next, select Whatsapp. Select Step 3 and copy the API key in the input field.
Step 5
Complete your business manager profile.
To keep connected to the API, you should add your information in the business info section of business manager settings. Learn how to do it here - https://www.facebook.com/business/help/257957338156440?id=180505742745347
